Refund Policy

Program Refunds Request for refunds due to withdrawal from a program must be made in writing to the respective Recreation Supervisor and must be received no later than 5 (five) business Days before the start of the program (unless stated otherwise for a program). A $5 processing fee will be charged for all refunds. After the established refund deadline, no refunds will be issued except in cases of a medical emergency, in which the participant must submit a letter and doctor’s note to the Recreation Supervisor within 4 weeks of the class starting date. Private Lessons 24-hour notice for private lessons or a full charge will occur. Park Reservations Any requests for refunds must be done, in writing and submitted to this office at least ten (10) days before scheduled use to be considered. All reservations are rain or shine and the City does not give refunds due to inclement weather. A processing fee will be charged for all refunds.